Terms and Conditions
Effective: February 13th, 2023
Last Updated: February 13th, 2023
ila-life.com (the “Website”) is operated by Flourish Life, LLC, which is related to Rev, LLC and ILA Nutrition, LLC. Throughout our website (the “Website”), the terms “we”, “us” and “our” refer to Flourish Life, LLC. We offer the Website, including all information, tools and services available from the Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting the Website and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Website, including without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our Website. The headings used in the Terms of Service are included for convenience only and will not limit or otherwise affect these Terms.
If you do not agree to all the terms and conditions of the Terms of Service, then you may not access the Website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
We may also, in the future, offer new products and/or services and/or features through the Website (including, the release of new tools and resources). Such new products and/or services and/or features shall also be subject to these Terms of Service.
We reserve the right to update, change or replace any part of these Terms of Service from time to time, and without any notice to you, by posting updates and/or changes to the Website. It is your responsibility to check the Website periodically for changes to the Terms of Service. Your continued use of or access to the Website following the posting of any changes to the Terms of Service constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent (a) that you are at least the age of majority in your state or province of residence; or, (b) (1) that you are the age of majority in your state or province of residence, and (2) that you have given us your consent to allow any of your minor dependents to use this Website.
You may not use our Website for any illegal or unauthorized purpose nor may you, in the use of our products or services, violate any laws in your jurisdiction (including but not limited to copyright laws).
A violation of any of the Terms by you will result in an immediate termination of your ability to use the Website and any related website.
SECTION 1 - ONLINE STORE TERMS
Our Website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, provided that such refusal does not constitute unlawful discrimination.
You understand that your content may be transferred unencrypted and involve (a) transmissions over various networks; and, (b) changes to conform and adapt to technical requirements of connecting networks or devices. Notwithstanding the foregoing, credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, without express written permission by us.
You must not transmit any worms or viruses or any code of a destructive nature.
SECTION 3 - INFORMATIONAL PURPOSES ONLY, NOT MEDICAL ADVICE
The Website, the content therein, and all of our channels of communication are for informational purposes only, and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You should not use the information provided by the Website for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. Information and statements regarding dietary supplements on this Website have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
You acknowledge and agree that we do not provide any form of medical care, medical opinion, medical advice, diagnosis, or treatment, and that we do not evaluate the need to seek medical attention, through the Website.
Always seek the advice of your physician or other qualified health provider before taking any medication or nutritional, herbal or homeopathic supplement. Additionally, speak with your physician or other qualified health provider about any questions you may have regarding a medical condition or potential contraindication. Never disregard professional medical advice or delay in seeking it because of something you have read on the Website.
If you think you may have a medical emergency, call your doctor or 911 immediately.
Information provided on the Website and/or your use of any products or services purchased from our Website DOES NOT create a doctor-patient relationship between you and any of the health professionals affiliated with our Website.
SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
Any reliance on the content on this Website is solely at your own risk. While we strive to be as accurate as possible in all content on the Website, we do not guarantee the accuracy, completeness, or timeliness of the information. You acknowledge that there may be errors in the content on the Website and agree that we are not responsible if information made available on this Website is not accurate, complete or current.
The content on this Website is provided for informational purposes only and should not be relied upon or used as the basis for making decisions without consulting other reliable sources of information.
Notably, this Website may contain certain historical information. Historical information, necessarily, is not current. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on our Website.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities.
We have made every effort to display as accurately as possible the colors and images of our products; however, we cannot guarantee that your computer monitor's display of any color or image will be accurate.
All descriptions of products, services, and their pricing are subject to change at any time, without any notice to you, and at our sole discretion. Additionally, we reserve the right to modify or discontinue any product or service (or any part or content thereof) at any time without any notice to you, and at our sole discretion. We will not be liable to you or to any third-party for any such modification, price change, suspension or discontinuance of the products and/or services.
Any offer for any product or service made on this Website is void where prohibited.
We do not warrant that the quality of any products or services will meet your expectations. Also, we do not warrant that any errors on the Website will be corrected.
Purchases of products and services are subject to return or exchange only according to the applicable Refund Policy. Notably, all orders of products are final, as returns or exchanges of products are not accepted due to food safety concerns. However, if the product you purchased arrived in a less than optimal condition, or if you have a quality concern about the product you purchased, please fill out our contact form located at ______________, and a member from our Customer Support team will be in touch with you.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website. You agree to promptly update your account and other information, including your name, email address, telephone number, billing address, shipping address, and credit card number(s) and expiration date(s), so that we can complete your transactions and contact you as needed.
We reserve the right to refuse any order you place with us. Additionally, we reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. Moreover, we reserve the right to limit the quantities of any products or services that we offer. Consequently, we may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt, but are not obligated, to notify you by contacting the e‑mail and/or billing address and/or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
SECTION 7 - ACCOUNT MANAGEMENT
In order to complete an order, we will ask you to provide your email address. You will also be asked to create an account, which includes your email address and a password. When creating your account, you must provide accurate, current, and complete information. Each email and password combination should be used by only one customer. You are responsible for the confidentiality and use of your account login. If you believe that your account login has been compromised, it is your responsibility to promptly inform us of any need to deactivate your account or change your password. We reserve the right to delete or change your account information at any time and for any reason.
SECTION 8 - COMMUNITY GUIDELINES
By accessing and/or using the Website, you hereby agree to comply with the following community guidelines (the “Guidelines”):
- You will comply with all applicable laws in your use of the Website and will not access or use the Website for any unlawful purpose;
- You will not access or use the Website to collect any market research for a competing business;
- You will not upload, post, e-mail, transmit, or otherwise make available any content that:
- infringes any copyright, trademark, right of publicity, or other proprietary rights of any person or entity; or
- is threatening, tortious, defamatory, libelous, indecent, obscene, pornographic, invasive of another’s privacy, or promotes violence;
- discloses any sensitive information about another person, including that person’s name, e-mail address, mailing address, phone number, credit card information, or any similar information;
- makes specific medical claims or can be construed as diagnosing, preventing, treating, or curing a disease, illness or condition;
- You will not harass another community member;
- You will not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;
- You will not decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Website;
- You will not circumvent, remove, alter, deactivate, degrade, or thwart any of the protections in the Website;
- You will not use automated means (including but not necessarily limited to spiders, robots, crawlers, data mining tools, or the like) to download or scrape data from the Website, directly or indirectly, except for Internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file;
- You will not use, frame, or utilize framing techniques to enclose any of our trademarks, logos, or other proprietary information (including the images found on the Website, the content of any text, or the layout/design of any page or form contained on a page) without first obtaining our express written consent;
- You will not use meta tags or any other "hidden text" utilizing our name, trademarks, logos, or products or services without our express written consent;
- You will not take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our technical infrastructure; and,
- You will not interfere with, or attempt to interrupt the proper operation of, the Website through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Website through hacking, password or data mining, or any other means.
If you find something that violates our Guidelines, please let us know, and we’ll review it.
We reserve the right, in our sole discretion, to deny you access to the Website, or any portion of the Website, without notice, if we believe that you have violated any of these Guidelines. Additionally, we reserve the right, in our sole discretion, to remove any comments that we do not believe adhere to these Guidelines.
Further, we reserve the right to modify these Guidelines at any time, without any notice to you, in our sole discretion.
SECTION 9 - OPTIONAL TOOLS
We may provide you with access to optional third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools on an ”as is” and “as available” basis and without any warranties and representations of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of these third-party tools. Any use by you of these third-party tools is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which the tools are provided by the relevant third-party provider(s).
SECTION 10 - THIRD-PARTY LINKS
Certain content, products and services available via our Website may include materials from third-parties.
Third-party links on this Website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such websites, and we do not warrant and will not have any liability for anything related to such third-party websites. For the avoidance of doubt, we are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party website.
Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction with them.
Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
SECTION 11 - CUSTOMER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send us, at our request, certain submissions (for example contest entries or product reviews), or you send us, without a request from us, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium, for any purpose, and without giving you credit, any such Comments. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay compensation for our use of any Comments; or (3) to respond to any Comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Comments will not violate any right of any third-party, including copyright, trademark, privacy, or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third-party.
SECTION 12. REPOSTING OF YOUR SOCIAL MEDIA CONTENT
From time to time, our social media accounts (including Instagram, Facebook, and Pinterest) repost a consumer’s photos, experiences, or stories from their personal social media account. We will never repost your personal social media content (“User Generated Content” or “UGC”) without first obtaining your express written permission except in the case that you tag us (i.e., @flavorandfettle) in a personal feed post or story post. In that instance, you will be deemed to have given us permission to use your UGC, and we reserve the right to reshare this content in which you’ve tagged us explicitly.
By giving us written permission to use your UGC or tagging us in a personal feed post or story post, you represent and warrant the following:
- You own all rights to the UGC and have the right to grant us a license to use the UGC (including any material embodied in the UGC);
- You have express permission from any person, living or dead, in the UGC to use their likeness;
- The UGC does not contravene or infringe on anyone else's copyright or other intellectual property, moral rights, privacy or publicity rights; and,
Further, by giving us written permission to use your UGC or tagging us in a personal feed post or story post, you agree to grant us an irrevocable, perpetual, non-exclusive, fully paid-up, royalty-free, sub-licensable license and right to reproduce, transmit, display, comment on, edit, modify, alter, exploit, create derivative works based upon, combine with other works (and all copyrights therein and thereto and all renewals and extensions thereof), and otherwise distribute the UGC and all elements of the UGC, including without limitation, the photo and the likeness of any persons embodied therein, in any and all media now known or hereafter devised, worldwide, in perpetuity without compensation, permission, notification, attribution, or restriction from you or any third party.
You hereby release, discharge and agree to hold us and any person acting on our behalf harmless from all claims, demands, and liabilities whatsoever in connection with our use of the UGC.
SECTION 13 - PERSONAL INFORMATION
SECTION 14 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our Website that contains typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any such information is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied as to a portion of the Website should be taken to indicate that all information on the Website has been modified or updated.
SECTION 15 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website and its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial state, or local laws; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way to affect the functionality or operation of the Website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or, (k) to interfere with or circumvent the security features of the Website, other websites, or the Internet. We reserve the right to terminate your use of the Website or any related website for violating any of the prohibited uses.
SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the Website will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Website will be accurate, complete or current.
You agree that from time to time we may remove the Website for indefinite periods of time or cancel the Website at any time, without any notice to you.
You expressly agree that your use of, or inability to use, the Website is at your sole risk.
All products and services delivered to you through the Website are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall we, our parent company, our subsidiaries, and our affiliates, as well as their respective directors, officers, members, managers, employees, agents, contractors, interns, suppliers, service providers and licensors, be liable for any injury, loss, claim, or any damages of any kind (whether direct, indirect, incidental, punitive, special, or consequential), including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise), arising from your use of any of the services or products procured using the Website, or for any other claim related in any way to your use of the Website or any content posted, transmitted, or otherwise made available via the Website, including, but not limited to, any errors or omissions in any content, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for direct, consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless us, our parent company, our subsidiaries, and our affiliates, as well as their respective directors, officers, members, managers, employees, agents, contractors, interns, suppliers, service providers, and licensors, harmless from any claim or demand, including actual attorneys’ fees, made by any third-party due to or arising out of your acts or omissions. For the avoidance of doubt, this foregoing includes but is not necessarily limited to (a) your violation of these Terms of Service, (b) your use of or access to the Website, and (c) your violation of any law or the rights of any third-party.
SECTION 18 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 - TERMINATION
A violation by you of any of these Terms of Service will result in an immediate termination of your ability to use the Website and any related website. This is in addition to any and all remedies available to us at law or in equity.
SECTION 20 - WAIVER; ENTIRE AGREEMENT; CONSTRUCTION
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this Website or in respect to our products or services constitutes the entire agreement and understanding between you and us regarding the Website and the services or products procured using the Website, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - GOVERNING LAW; VENUE
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the state or superior court located in Macon, Georgia, and its relevant appellate courts, for any action or proceeding arising out of or relating to this agreement or the Website or our products and services and agree that all claims in respect of such action or proceeding may be exclusively heard and determined in any such court.
SECTION 22 - BINDING ARBITRATION
In the event of a dispute arising under or relating to this agreement or the Website or any of our products or services (each, a “Dispute”), either party may elect to finally and exclusively resolve the dispute by binding arbitration governed by the Federal Arbitration Act (“FAA”). Any election to arbitrate, at any time, shall be final and binding on the other party. IF EITHER PARTY CHOOSES ARBITRATION, NEITHER PARTY SHALL HAVE THE RIGHT TO LITIGATE SUCH CLAIM IN COURT OR TO HAVE A JURY TRIAL. ARBITRATION IS DIFFERENT FROM COURT, AND DISCOVERY AND APPEAL RIGHTS MAY ALSO BE LIMITED IN ARBITRATION. All disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA. Judgment on the arbitrator’s award may be entered in any court having jurisdiction. This clause shall not preclude the parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The arbitration may be conducted in person, through the submission of documents, by phone, or online. If conducted in person, the arbitration shall take place in Macon, Georgia. The parties may litigate in court to compel arbitration, to stay a proceeding pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator. The parties shall cooperate in good faith in the voluntary and informal exchange of all non-privileged documents and other information (including electronically-stored information) relevant to the Dispute immediately after commencement of the arbitration.
SECTION 23 - CLASS ACTION WAIVER
You agree that any arbitration or proceeding shall be limited to a dispute between us and you individually. To the fullest extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class action-basis or to utilize class action procedures; and, (iii) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST US ONLY IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS CUSTOMER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, and without any notice to you, to update, change or replace any part of these Terms of Service by posting the as-revised version to our Website. It is your responsibility to check Website periodically for any changes to these Terms of Service. Your continued use of or access to our Website following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.